1. DEFINITION OF TERMS
1.1.1. "The site www.waytomonte.com" (hereinafter the Site) is an information tourist portal owned by "Your Way to Montenegro Group".
1.1.2. Application "Guide around Montenegro" (hereinafter the Appendix) is an information guide developed by the company Your Way to Montenegro Group, which is its property and published in the online stores of AppStore and Google Play.
1.1.3. "The Administration of the Site and the Applications of Your Way to Montenegro Group" (hereinafter referred to as the Administration) are authorized staff members for the managing of the Site and the Application, acting on behalf of the company "Your Way to Montenegro Group", which organize and (or) perform personal data processing , and also define the purposes of processing of personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.
1.1.4. "Personal data" means any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).
1.1.5. "Personal data processing" means any action (operation) or a set of actions (operations) performed using automation tools or without using such means with the personal data of the user of the site waytomonte.com or the "Guide around Montenegro", including collection, recording, systematization , accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.6. "Confidentiality of personal data" is obligatory for the Administration, having got the access to personal data, is required to prevent their dissemination without the consent of the subject of personal data or other legal grounds.
1.1.7. "Site or application user" (hereinafter referred to as the User) is a person who has access to the Waytomonte.com site via the Internet or using the "Guide to Montenegro" application.
1.1.8. "Cookies" is a small piece of data sent by a web server and stored on a user's computer that the web client or web browser sends to the web server each time in an HTTP request when they try to open the page of the corresponding site.
1.1.9. "IP-address" is a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL STATEMENTS
2.4. The site administration does not verify the authenticity of the personal data provided by the User of the Site or the Application.
3.2.2. Contact phone number of the User;
3.2.3. E-mail address;
3.2.4. Country of residence of the User;
3.2.5. The user's gender;
3.2.6. Date of birth of the User;
3.2.7. User's data from social networks.
3.3. Administration protects data which are automatically transmitted during the User's viewing of ad units, purchases of goods and services on the Site or in the App and when visiting pages on which the statistical script of the system ("pixel") is installed:
• IP address;
• information from cookies;
• Information about the browser (or other program that provides access to the display of advertising);
• access time;
• the address of the page on which the ad unit is located;
• Browsers and operating systems used;
• referrer (address of the previous page);
• the history of purchases by the User of goods and services on the Site and in the Application.
3.3.1. Disabling of cookies by the user may result in the inability to access certain parts and functions of the Site that require authorization.
3.3.2. The administration collects statistics about the IP-addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
4. PURPOSE OF THE USER'S PERSONAL DATA COLLECTING
4.1. Site and Applicationv Administration can use personal data of the User for:
4.1.1. Identification of the User registered on the Site or in the Company's Application for ordering, goods or services by remote method.
4.1.2. Providing the User with access to personalized resources and additional functions of the Site and the Application.
4.1.3. Establishing feedback with the User, including sending notifications, requests concerning the use of the Site and the Application, rendering services, processing requests and applications from the User.
4.1.4. Defining of the location of the User for security, prevention of fraud (for example, when ordering through the Site or the Taxi / Transfer application).
4.1.5. Confirmation of the authenticity and completeness of personal data provided by the User.
4.1.6. Creation of an account and a free virtual card OneCard Travel for the accumulation of bonus points and purchases.
4.1.7. Notifications of the Site and the Application User on the status of execution of its Order of the goods or service.
4.1.8. Processing and receiving payments, confirming and challenging payment from the User.
4.1.9. Providing the User with effective client and technical support in case of problems related to the use of the Site or the Application.
4.1.10. Providing to the user with his or her consent, product updates, special offers, pricing information, newsletters and other information on the company’s behalf or on behalf of the partners of the company through emails and SMS notifications. The user has the right at any time to stop receiving informational letters and SMS notifications by using the corresponding service in the Personal profile on the Site.
4.1.11. Implementation of promotional activities with the User’s consent.
4.1.12. Providing of access to the User on sites or services of partners of the company with the purpose of getting their products, goods, updates and services.
5. WAYS AND TERMS OF PERSONAL DATA PROCESSING
5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including personal data information systems with usage of automation tools or without using such means.
5.2. To verify the data provided, the Administration reserves the right to require the User to prove identity in online or offline modes.
5.3. After the User has left the data on the Site or in the App, they receive the letter by e-mail left during registration, which confirms their successful registration on the Site or in the Application.
5.4. The User agrees that the Administration has the right to transfer personal data to third parties, in particular to courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User's order made on the Site or in the Application of Your Way to Montenegro Group, including delivery of the Goods.
5.5. Part of the User's personal information may be provided to the bank or payment system if the provision of this information is due to the procedure for payment for the goods or services, as well as the transfer of funds to the payment system which services the User wishes to use on the Site or in the Application.
5.6. Personal data of the User can be transferred to the authorized state authorities of any country only on the grounds and in the manner established by the legislation of the state on which territory the User conducts their activity.
5.7. In case of loss or disclosure of personal data, the Administration informs the User about the loss or disclosure of personal data.
5.8. The Administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.9. Administration together with the User take all necessary measures to prevent losses or other negative consequences caused by loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged:
6.1.1. Provide information about the personal data required for the usage of the Site or the Application.
6.1.2. Update, supplement the provided information about personal data in case of changing this information.
6.2. The administration is obliged to:
6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect such information in the existing business.
6.2.4. To block the personal data related to the relevant User from the moment of the request of the User or their legal representative or the authorized body for protection of the rights of subjects of personal data for the verification period, in case of revealing unreliable personal data or illegal actions.
7. RESPONSIBILITY OF THE PARTIES
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. It was received from a third party until it was received by the Administration.
7.2.3. Was disclosed with the consent of the User.
8. RESOLVING OF DISPUTES
8.1. Before applying to the court with a claim for disputes arising from the relationship between the Site or the Application User and the Administration, it is mandatory that the User submits a claim to the Administration - a written proposal for a voluntary settlement of the dispute.
8.2. The receiver of the claim within 30 calendar days from the date of receipt of the claim shall notify the applicant of the claim in writing form about the results of the examination of the claim.
8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of Montenegro.
9. ADDITIONAL CONDITIONS
Updated on 01 August, 2017.